FAQs

Find answers to our most frequently asked questions and learn more about our services!

Frequently Asked Questions

You can easily book a cleaning appointment by phone or by email. Simply choose the service and time that works best for you! Easiest way is to request a free quote and we'll reach out within 24 hours with quote and to schedule time of service.

Yes, all of our cleaning professionals are fully insured, bonded, and background-checked to ensure safety and peace of mind for our clients.

No, you don’t need to be home. Many of our clients choose to leave a key or code for us to access their home while they are out.

We recommend picking up any personal items or valuables to ensure a smooth cleaning process. However, you don’t need to do much—our team will handle the rest!

The time varies depending on the size of your home or office and the level of cleaning required. Typically, a standard cleaning can take between 4 to 6 hours.

It depends on your needs and preferences. We offer weekly, biweekly, and monthly cleaning services, but we can also work with you to create a custom schedule.

We accept all major credit cards.

We offer a satisfaction guarantee. If you're not happy with the service, just let us know within 24 hours, and we'll return to fix the issue.

You can cancel or reschedule by calling or emailing us at least 48 hours in advance. We’ll be happy to accommodate your request.

We ask for at least 48 hours’ notice for cancellations or rescheduling. If we’re not notified in time, a cancellation fee may apply.

Yes, we provide professional cleaning services for offices. We offer flexible office cleaning schedules to minimize disruption to your business.

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